At CHI Mercy Health, we combine clinical expertise with compassion to deliver humankindness to all we serve. Because we treat more than patients—we treat people. We champion the humanity of everyone who walks through our doors and see beyond what ails them. And we believe that guiding one along their path to healing is as important as walking alongside them.
Acting on national research that suggests patients and families can help hospitals improve safety and the patient experience, CHI Mercy Health has a Patient and Family Advisory Council (PFAC). “Our goal is to partner with patients and families, along with staff from...
Mistakes happen. But at CHI Mercy Health, work is under way to eliminate mistakes that harm patients. SafetyFirst is a multi-faceted program that will strengthen the organization’s commitment to always put patient, employee and medical staff safety first. This...
Valley City’s CHI Mercy Health is losing all its physicians assistants at the same time it has reached an arrangement so that a physician will be in the building at all times to ensure full care in the Emergency Room, said Keith Heuser, hospital administrator,...