By: Sharon Buhr (Young People's Healthy Heart) VALLEY CITY, N.D. (NewsDakota.com) – Local photographer Alice Beauchman has an exhibit of her work now showing at the Mercy Art Gallery located at the gallery space in CHI Mercy Health leading to Sanford Health. It is...
Notice of Data Security Incident.
Press Ganey Patient Satisfaction Survey
About the Press Ganey Satisfaction Survey
CHI Mercy Health measures various aspects of patient satisfaction. To support our efforts to promote patient satisfaction and improved patient care, we have engaged an independent patient satisfaction company, Press Ganey of South Bend, Indiana. For more than 25 years, Press Ganey has been the industry’s recognized leader in healthcare patient satisfaction. Press Ganey works with more than 10,000 healthcare organizations nationwide, including 50 percent of all U.S. hospitals.
Who Receives the Survey?
Press Ganey generally sends survey forms to patients via paper mail or email within a few days of their appointment. Patients are asked to complete the survey and provide comments regarding specific aspects of care. We use this feedback to improve all aspects of the hospital experience. Our goal is to provide each patient with an exceptional experience of care.
Do You Post All Comments?
We are committed to posting unedited feedback, both positive and negative. However, we do not post comments that: (i) include identifiable personal information; (ii) include feedback about another provider or department; or (iii) contain defamatory, profane, racist, or objectively offensive language. We also do not post comments that contain information which is the subject of ongoing legal review, or comments that raise other unique concerns.
Latest News
CHI Mercy Health Auxiliary Announces Scholarships
Valley City, ND - The CHI Mercy Health Auxiliary (CHI-MHA) is excited to announce it is accepting applications for a $250.00 scholarship! Each year, one scholarship is given out to recipients that are enrolled in a Medical Health Care related career. The scholarship...
Celebrate National CRNA Week
Rural Americans Count on Certified Registered Nurse Anesthetists Celebrate National CRNA Week - January 21-27, 2018
Mercy Insights – Winter 2018 Newsletter
Winter 2018 Mercy Insights Newsletter.
CHI Mercy Health Employees Recognized for Years of Service in Valley City
By: Steve Urness (NewsDakota.com) VALLEY CITY, N.D. (NewsDakota.com) – Several CHI Mercy Health employees were recognized for dedicated service in Valley City, ND. CHI Mercy Health president Keith Heuser said, it is remarkable and gratifying to have employees who have...
CHI Mercy Health Donates to Local Santa Cops & Kids Program
By: Steve Urness (NewsDakota.com) VALLEY CITY, N.D. (NewsDakota.com) – CHI Mercy Health’s donation of $281.05 was presented to Valley City Police Lieutenant Dana Rustebakke at the annual employee Holiday Potluck in the month of December of 2017 . “We are proud to be a...