CHI Mercy Health measures various aspects of patient satisfaction. To support our efforts to promote patient satisfaction and improved patient care, we have engaged an independent patient satisfaction company, Press Ganey of South Bend, Indiana. For more than 25 years, Press Ganey has been the industry’s recognized leader in healthcare patient satisfaction. Press Ganey works with more than 10,000 healthcare organizations nationwide, including 50 percent of all U.S. hospitals.
Press Ganey generally sends survey forms to patients via paper mail or email within a few days of their appointment. Patients are asked to complete the survey and provide comments regarding specific aspects of care. We use this feedback to improve all aspects of the hospital experience. Our goal is to provide each patient with an exceptional experience of care.
We are committed to posting unedited feedback, both positive and negative. However, we do not post comments that: (i) include identifiable personal information; (ii) include feedback about another provider or department; or (iii) contain defamatory, profane, racist, or objectively offensive language. We also do not post comments that contain information which is the subject of ongoing legal review, or comments that raise other unique concerns.
Valley City, ND It is remarkable and gratifying to have employees who have served CHI Mercy Health for so many years, like the employees recognized on December 16th, 2021. The following individuals were recognized for their years of service: 15 Years of Service: ...
Take the Survey! https://tinyurl.com/ValleyCityCHNA21
Valley City, ND - We understand how much it means to patients to have their loved ones with them during their hospitalization and outpatient visits. We at CHI Mercy Health want to keep the community informed of what our current visitation policies are. Social...
FOR IMMEDIATE RELEASE March 12, 2021 Contact: Lisa Urbatsch, Executive Assistant Phone: 701-845-6486 E-Mail: lisaurbatsch@catholichealth.net Valley City, ND CHI Mercy Health Foundation is pleased to announce the purchase of a Technogym for CHI Mercy Health Physical...
Cardiac rehab is available at CHI Mercy Health. Our cardiac rehab program recently purchased a new heart monitoring system which has been a great asset to the department. It is a state of the art heart monitoring system and we typically monitor your heart throughout...
FOR IMMEDIATE RELEASE March 1, 2021 Contact: Steve Spickenreuther, CHI Mercy Foundation Director Phone: 701-845-6557 E-Mail: stevespickenreuther@catholichealth.net Valley City, ND CHI Mercy Health Foundation is excited to announce it is accepting applications for...